Non Academic

Job Posting Date:  Nov 11, 2026
Location: 

Charlotte, US

Job ID:  10659
School:  The British International School of Charlotte
Company:  Nord Anglia Education

The British International School of Charlotte is a fast-growing private day school situated in the popular area of Ballantyne, in Charlotte, North Carolina. We challenge and inspire children from the ages of 18 months through to 18 years of age with a creative blend of the English National Curriculum and the International Primary and Middle Years Curriculum, graduating students with the highly acclaimed International Baccalaureate Diploma.  We are a diverse international community who truly personalizes learning so that every child can achieve more and create their future. As a member of the Nord Anglia Educational family of schools across the globe, we can draw on the strength of this forward thinking, international, premier and contemporary educational network.

Job Description

Please write the Job Description.

Job Responsibilities

We are seeking an experienced, enthusiastic and committed individual who can-

IT Support

Set up equipment for new students and staff. Enrolling and preparing iPads/Laptops/Desktops as required.

Keep systems up to date through operating systems and firmware upgrades.

Manage troubleshooting for system errors.

Respond to IT issues, functioning as the helpdesk support person for staff and students and for network and end-user computer issues.

Manage printing systems and copiers.

Maintain equipment inventory.

Ensure software and hardware compliance to meet company standards.

Monitor web performance, network availability, and security.

Monitor networking equipment and servers, updating systems as needed.

Evaluate connectivity issues, equipment, and software.

Assist with the design, implementation, and ongoing support of new software and features.

Install, test, and monitor servers, firewalls, and new software.

 

Data

Set up and manage user accounts in SchoolsBuddy, iSams and other school databases

Support the induction of new staff as it relates to IT systems

Manage user access rights and permissions across systems

Control access to sensitive information

Compliance

Monitor company compliance dashboards ensuring BISC is up to date

Update any expired compliance records

Track local and state compliance standards and update as needed

Required Skills/Abilities

Please write the Required Skills/Abilities.

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.

We welcome applications from suitable qualified persons from all diverse backgrounds.

Please note, only shortlisted candidates will be contacted.